Customer Service Representative

lekki, Lagos
Posted more than 30 days ago
Logo Dalmia Group
Company:
Dalmia Group
Company Description:
Dalmia Group, we engage in human development, policies, strategies and capacity building into professionals in different sectors of manufacturing, information technology, at the discretion of qualified experts at all levels, since inception. Dalmia Group has partnered with elite organizations providing solutions to issues in corporate governance, leadership and employment & public sectors. One of the core values at Dalmia Group is integrity because of our accountability in character and business
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor
Gender:
Any
Age:
25 to 35 years
Number of vacancies:
10

Job Description

DESCRIPTION
1. Contribute to positive customer reviews and brand reputation.
2. Proactively seek feedback from customers to identify areas for improvement.
3. Stay up-to-date on company policies, products, and services.
4. Adapt to changing customer needs and situations with a positive and professional attitude.
5. Work effectively within a team environment to achieve customer service goals.
6. Maintain a positive and professional demeanor even in challenging situations.

SKILLS
1. Ability to work independently and as part of a team.
2. Detail-oriented and organized.
3. Ability to multitask and prioritize effectively.
4. Positive and professional demeanor.
5. Experience with customer service software and tools (preferred).
6. Strong computer literacy skills.
Salary:
150.000,00 NGN Monthly

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