HMO/Front Desk Officer

- To manage patient information - private and HMO patients, treatments and services provided.
- To ensure patient care conforms with individual HMO/NHIS requirements/policies.
- To obtain approval codes for all HMO patients.
- To ensure completion of all documentation for HMOs and the timely submission of bills.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Identify and assess customers’ needs to achieve satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits.

*Degree in Acounting is a plus.