Hotel Maintenance Technician

HOTEL MAINTENANCE TECHNICIAN RESPONSIBILITIES:
• Perform preventive maintenance tasks on HVAC systems, plumbing, electrical systems, and other equipment according to schedule.
• Respond promptly to maintenance requests from guests and hotel staff, addressing issues such as leaky faucets, malfunctioning appliances, and broken fixtures.
• Conduct routine inspections of hotel facilities, including guest rooms, public areas, and back-of-house spaces, to identify maintenance issues.
• Diagnose problems with mechanical, electrical, and plumbing systems and implement appropriate solutions.
• Ensure compliance with health, safety, and environmental regulations by following established procedures and protocols.
• Maintain accurate records of maintenance activities, including work orders, equipment manuals, and inventory of spare parts and supplies.
• Prepare reports on maintenance tasks completed, outstanding issues, and recommendations for improvements to management.
• Collaborate with other hotel departments, such as housekeeping and front office, to coordinate maintenance activities and minimize disruption to guests.
• Assist with special projects and renovations as directed by the maintenance manager or hotel management.
• Respond and attend to guest repair requests.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests.
• Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems.
• Communicate with different types of people to comprehend what they want and to provide them with information and assistance.
• Check for new maintenance requests from the PMS (Property Management System) and update remarks once the task is completed.
• Update the maintenance work order form / Job card and file them.
• Ability to interpret readings from meters & gauges and other measuring units.
• Ability to prioritize and organize work assignments.
• Ability to work under pressure situations and exercise good judgment.
• Ability to focus attention on details, speed, and accuracy.
• Ability to maintain confidentiality of hotel guests and pertinent hotel information.
• Ability to ensure security of guest room access and hotel property.
• Ability to read and understand test equipment, measuring devices, and safety manuals.
• Perform maintenance activities in the guest room like plunging toilets, unclogging drains, and repairing all types of hardware, and electrical equipment including lamps, air conditioners / HVAC, and AC ducts.
• Perform maintenance activities in hotel public areas like plunging toilets, unclogging drains, and repairing all types of hardware, plumbing, and electrical equipment and cosmetic items.
• Program TVs and perform general housekeeping and engineering-related inventory duties.
• Test, troubleshoot, and perform basic repairs on all types of equipment.
• To clean, lubricate, protect, and otherwise maintain all tools and equipment in the hotel.
• To operate as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality.
• To be available for any emergencies act in an engineering capacity to protect guests and associates, and preserve the building and its systems during the emergency.
• To monitor fire Alarm / Life Safety System systems as necessary, to be fully informed of the system operation, and to handle emergencies involving the systems.
• Read and understand blueprints, schematic drawings, and technical parts breakdowns.
• Carry out specific oral and written instructions.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Maintains the hotel facility and related equipment safely and efficiently.
• Performs other duties as assigned by the Engineering Supervisor or Chief Engineer.
• Train and instruct other members of the staff through the sharing of knowledge and skills.