Front Desk / Customer Service
Ijejun, Niger
Posted more than 30 days ago
- Company:
- FAMBES DIAGNOSTICS LTD
- Company Description:
- FAMBES DIAGNOSTICS is an indigenous medical diagnostics and imaging center currently located in Idimu, Lagos State, Nigeria. With our highly qualified team, we are committed to the delivery of best services to doctors and patients. We deliver the best medical diagnostics healthcare services in terms of using the best technology expertise to achieve best result accuracy and quality.
- Contract Type:
- Permanent
- Experience Required:
- 1 year
- Education Level:
- Bachelor
- Gender:
- Female
- Age:
- 18 to 28 years
- Number of vacancies:
- 1
Job Description
Responsibilities:
1. Maintain expert knowledge about company products or services to help customers best.
2. Following up with clients or customers
3. Determining the quickest, most effective ways to answer a client’s or customer’s questions
4. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
5. Respond promptly to customer inquiries.
6. Communicating with customers through various channels.
7. Acknowledging and resolving customer complaints.
8. Know our products inside and out so that you can answer questions.
9. Keeping records of customer interactions, transactions, comments, and complaints.
10. Communicating and coordinating with colleagues as necessary.
11. Providing feedback on the efficiency of the customer service process.
12. Ensure customer satisfaction and provide professional customer support.
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