Quality Control & Assurance Manager

As a QA/QC Manager, you will ensure the quality and safety of food products by developing, implementing and maintaining control and assurance processes and procedures. You will ensure that all materials, products and processes meet the value chain specifications.

Quality Assurance and Control Manager
KRAs
1. Product Quality
2. Compliance (Regulatory and Process)
3. Supplier Quality Management
4. Process Improvement
5. Quality Training and Documentation

Key Skills
1. Quality Management Skills
2. Technical and Analytical Skills
3. Process Improvement Skills
4. Leadership and Team Management Skills

KPIs
1. Product Quality Metrics (customer complaint rate, defect rate etc...)
2. Continuous Improvement Metrics (No of initiatives introduced, Cost savings associated with initiative, quality improvements associated with initiative).
3. Compliance and Regulatory Metrics (Audit compliance rate, Non-Complaince/Deviation incidents, CAPA Adherence rate etc...)
4. Quality Training and Development Metrics

Key Reports
1. Inspection Reports (Materials & Finished Products)
2. Production Batch Reports
3. CAPA Reports
4. Regulatory Compliance Reports
5. Training Reports.