POS Technician
Enugu, Enugu
Posted more than 30 days ago
- Company:
- OUTSOURCE GLOBAL TECHNOLOGIES LIMITED
- Company Description:
- Outsource Global builds profitable partnerships with our clients and identifies opportunities where we can help them scale. There are no limitations in terms of the industries we can assist, as we employ and upskill our teams based on the customized requirements of our partner clients. The infrastructure, training and management is based entirely in our call center in Nigeria. Our focus has always been on ensuring our clients’ success, therefore we continuously endeavor to deliver the highest quality services, whilst looking at ways in which we can exceed expectations.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Technical
- Number of vacancies:
- 7
Job Description
Troubleshooting hardware and software issues.
Installing and configuring POS systems.
Setup, configure, and test hardware and software components
Provide telephone, remote, and on-site support for clients in order to provide quick resolution
to problems
Maintain technical knowledge related to our suite of hardware and software product lines
Provide training to clients regarding software, hardware, and troubleshooting techniques.
Maintaining and upgrading POS systems.
Providing technical support to clients.
EXPERIENCE/QUALIFICATIONS:
Expertise in Microsoft Office, various Windows operating systems, and networking
Experience in configuration, installation, training and support of hardware or software products.
Minimum 2years experience on a similar role
Previous experience with Agency banking business is a must.
Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and
PowerPoint)
Must be willing to work some evenings and weekends as part of an emergency on-call rotation;
Good written and oral skills.
Ability to manage and prioritize multiple tasks while in the office or in the field
Good emotional intelligence and people management skill
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