Customer Care Officer
Port Harcourt, Rivers
Posted more than 30 days ago
- Company:
- Mapemond Limited
- Company Description:
- A Management consulting company offering services across various sectors of the Nigerian economy (Education, Construction, Hospitality, SME, Health, Technology, Oil and Gas, FMCGs, Aviation, Finance, etc).
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Senior Secondary
- Number of vacancies:
- 2
Job Description
● Manage reservations and handle guest inquiries.
● Provide exceptional room service, respond to guest requests and ensure satisfaction with their stay.
● Handle administrative tasks, including processing payments and managing guest records.
● Coordinate with housekeeping and maintenance to address guest needs and issues.
● Maintain cleanliness and organization in service areas while maintaining a welcoming reception area.
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