Underwriter

JOB PURPOSE:
A Field Risk Officer is responsible for gatekeeping the organization from disbursing bad loans He/she identifies, analyzes, and evaluates the market and the applicant based on the checklist/guidelines/parameters issued by the organization company’s survival. He also identifies the market trends/patterns/factors that might impact the company’s survival
The Loan Recovery officer ensures that client pays everything they owe the organization through intense and effective communication means which includes physical visit, phone calls, email etc. He goes further to negotiate effective payment plan arrangements and follow up on the progress of payments.

PRINCIPAL DUTIES AND RESPONSIBILITIES.
Underwriting:
• Evaluate prospective Market Loan applicants to determine the risk involved in extending credit or lending money on every transaction and make lending decisions on all applications.
• Ensure KYC is done on the loan, applicant & guarantors before approving
a. Shop KYC
b. House KYC
c. Goods KYC
d. Shop Ownership
e. Phone Number
f. Guarantors Consent

• Confirm Loan document authenticity
• Evaluate invoice of goods purchased/ sales entry book


• Stocktaking (Ensure SME/Market Loan client stock is taken and loan amount issued based on goods worth )

Risk/Loan Analytics:
• Identify risks associated with the market loan
• Provide intelligence
• Report anomalies
• Make recommendations
• Interact with customers to provide product information
• Provide overall excellent service delivery to customers
• Ensure that all the company’s policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties

Recovery Officer (work with the collections department On this function)
• Daily request of information on defaulted payments
• Following up with a call and physical visit on customers with default payment.
• Negotiating effective payment plan arrangements, and following up on the progress of payments.
• Developing strategies to resolve non-performing loans

PERFORMANCE INDICATORS
• Quality of support services.
• Turnaround time for all deliverables.
• Error rate on assigned tasks.
• Speed and accuracy.
• Total reach
• Total Count
• Total disbursed
• % Portfolio at risk
• Recovery rate

KNOWLEDGE AND COMPETENCY REQUIREMENTS
a) Minimum Education & Experience: University/Polytechnic degree
b) Post NYSC
Knowledge, Skills & Abilities:
• Good Oral and written communication skills
• Good Analytical and problem-solving skills
• Attention to detail and good organizational skills • Good understanding of the quality output • Ability to cope with difficult situations ii.
• Behavioral/Management Development Skills
• Strong interpersonal skills
• Ability to work in diverse teams
• Strong relationship-building and networking skills
• Ability to think strategically and holistically and to appreciate the inter-relationship and interdependencies among issues

i. Behavioral/Management Development Skills
• Managerial skills
• Strong interpersonal skills
• Ability to work in diverse teams
• Strong relationship-building and networking skills
• Ability to think strategically and holistically and to appreciate the inter-relationship and
• interdependencies among issues
• Team building skills