State Manager (Abia)

Job Description:
Position Summary:
We are seeking a highly experienced and motivated State Manager to lead our business growth
efforts within a designated state. The ideal candidate will have at least 5 years of experience in
FMCG, lending, and fintech sectors. As a State Manager, you will be responsible for managing
Account Officers, overseeing users in your state, and driving business growth.

Key Responsibilities:
1. Business Growth and Development:
● Develop and implement strategies to grow the business within your state.
● Identify and pursue new business opportunities and partnerships.
● Monitor market trends and competitor activities to adjust strategies as needed.
2. Team Management:
● Recruit, train, and manage Account Officers to ensure high performance.
● Set clear performance goals and provide regular feedback and coaching.
● Foster a positive and productive team environment.
3. User and Supplier Acquisition:
● Identify and recruit new retailers and distributors (suppliers) within the state.
● Develop and maintain strong relationships with retailers and distributors.
● Ensure seamless onboarding and integration of new users and suppliers
4. User Management:
● Oversee the management of users (retailers) within the state.
● Ensure excellent customer service and support are provided to all users.
● Address and resolve any issues or concerns raised by users.
5. Performance Monitoring:
● Track and analyze key performance indicators (KPIs) to assess business performance.
● Prepare and present regular reports on business activities and performance.
● Use data and insights to drive decision-making and continuous improvement.
6. Operational Excellence:
● Ensure all operations within the state comply with company policies and procedures.
● Maintain accurate and up-to-date records of all business activities.
● Leverage technology, including Excel, to streamline operations and improve efficiency.

Qualifications:
● Bachelor’s degree in Business Administration, Finance, Marketing, or a related field.
● Minimum of 5 years of experience in FMCG, lending, or fintech sectors.
MFB experience (Mandatory)
● Proven track record of managing and growing a business or territory.
● Strong leadership and team management skills.
● Excellent communication and interpersonal skills.
● Proficient in Microsoft Excel and other relevant software tools.
● Ability to work independently and make informed decisions.
● Strong analytical and problem-solving abilities.