Customer Service Representative

Must know how to operate a Computer WELL..(Use Ms word and Excel ).

Must be innovative and contribute to the growth of the brand.

Providing introductory information to prospective and new customers

Ensuring that consumers are satisfied with products or services by handling complaints and inquiries

Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases

Letting patrons know about additional products or services that might benefit them

Determining the quickest, most effective ways to answer a client’s or customer’s questions

Escalating queries and concerns, when necessary

Working with a team when we have much orders.