Call Center Agent
Ikeja, Lagos
Posted more than 30 days ago
- Company:
- BEST SERVICE RAYA
- Company Description:
- Multinational Company specialized in Distribution, Retail and After Sale Operating in Nigeria since 2008, headquartered in Egypt
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor
- Number of vacancies:
- 1
Job Description
Job Title: Contact Center Agent
Location: Ikeja, Lagos
Employment Type: Full-time
Description
o Make outbound calls and receive inbound calls.
o Take customer orders, process them, and follow up with them.
o Provide exceptional customer service and ensure customer satisfaction.
o Handle customer complaints or inquiries.
o Provide customers with needed information and support.
o Save customers' information in the company database.
Job Requirements
o Candidates should possess an OND/HND/BSC in any field.
o Minimum of 1 year of work experience as customer service officer, or call center agent.
o Must be computer literate
o Good communication skills (Verbal and written)
o Must be available to resume immediately
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