Customer Service/ Front Desk

Abeokuta, Ogun

Posted more than 30 days ago


Company:: Elukaz Travel and Tours Limited
Company Description:: A luxury travel agency offering high-end vacations and exclusive experiences. Unlock unforgettable adventures with Elukaz - your gateway to seamless travel experiences. From flight ticketing to hotel reservations, visa packaging to study abroad opportunities, and exclusive Jerusalem and Hajj packages, we curate journeys that leave a lasting imprint. Embark on a remarkable voyage with Elukaz and create cherished memories that transcend borders and cultures.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Technical
Number of vacancies:: 2

Job Description

1. Respond to client inquiries via phone, email, and in-person.
2. Provide travel information, options, and recommendations.
3. Book and manage travel arrangements (flights, hotels, transportation).
4. Resolve client complaints and issues promptly.
5. Process travel documents (visas, passports, etc.).
6. Sell travel services and packages and contribute to agency revenue growth.
7. Maintain accurate records and databases.
8. Stay updated on travel industry trends and promotions.
9. Collaborate with other departments (e.g., operations, marketing).
10. Meet minimum set targets.