Community Manager
Lagos, Lagos
Posted 2 days ago
- Company:
- Eazipay
- Company Description:
- Eazipay provides payroll solutions to businesses and has other offerings that help businesses thrive. Our purpose as a company is to support the growth of individuals and businesses by improving their productivity and creating opportunities for prosperity. At Eazipay, we provide a positive, supportive, and inclusive work environment that values staff welfare, contributions, and growth. We encourage continuous learning and reward valuable contributions. We are fast-paced and on a mission to contribute to tripling Africa’s middle class by 2050, one country at a time. We are inviting you to be a key player in this exciting journey!
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor
- Number of vacancies:
- 1
Job Description
We are seeking a dynamic and results-oriented Community Manager to build, grow and drive user engagement and generate business sign-ups within our online community. The ideal candidate will be a skilled communicator with a passion for building strong relationships and achieving business goals.
Key Responsibilities:
1. Foster a vibrant and active online community through engaging content and interactions.
2. Encourage user-generated content and participation in community discussions.
3. Identify and nurture community leaders and influencers.
4. Develop and implement strategies to attract and convert new users into paying customer.
5. Create targeted campaigns and promotions to drive sign-ups.
6. Track and analyze key metrics to measure the effectiveness of community initiatives.
7. Create high-quality, relevant content that resonates with the target audience.
8. Curate and share valuable content from external sources.
9. Optimize content for search engines and social media platforms.
10 . Manage and maintain our social media channels.
11. Respond to customer inquiries and comments promptly and professionally.
12. Resolve customer issues and complaints effectively.
13. Provide exceptional customer service to foster loyalty and advocacy.
Requirements:
1. Proven experience in Community Management and Social Media Marketing, with a track record of success.
2. Strong understanding of social media platforms and analytic tools.
3. Excellent written and verbal communication skills.
4. Creative and innovative thinking.
5. Result-oriented.
6. Ability to multitask and prioritize tasks.
7. Strong attention to detail.
8. A passion for building relationships and achieving business goals.
9. Bachelor's degree in Marketing, Communications, or a related field.