Insurance Manager

Responsibilities
• Manage the overall insurance provision for the organization, ensuring efficient service delivery and maximizing performance against pre-agreed targets.
• Ensure all insurance-related duties are performed in compliance with legal, statutory, and professional standards, regulations, and obligations.
• Identify new insurable risks within the business and recommend strategies to manage these risks effectively.
• Investigate, evaluate, and settle claims promptly and fairly, using both technical knowledge and strong interpersonal skills to reduce loss ratios.
• Investigate fraudulent and suspicious claims within approved limits, providing technical input and reviewing claims reports.
• Identify potential hazards and loss-producing exposures during surveys and advise the organization and underwriters on recommended actions to minimize or eliminate risks.
• Assess the risk levels of insured properties, including evaluating moral and physical hazards.
• Analyze the financial risk associated with insuring properties and determine the appropriate coverage.
• Provide detailed and timely survey reports to underwriters, aiding informed decision-making.
• Conduct independent risk surveys and vehicle inspections in line with management standards.
• Coordinate departmental activities to achieve set goals and objectives.

Requirements:
• A Master’s or Bachelor’s Degree in Risk Management & Insurance or a related field.
• A minimum of 10 years of relevant experience in the insurance industry or a related field.
• Proven ability to maintain accurate records and provide regular reports on insurance claims.
• Strong knowledge of various insurance plans, including vehicle, home, and business insurance.
• In-depth understanding of insurance principles and processes.
• Experience in the private sector is an added advantage.
• Ability to work effectively in a multicultural environment and build strong working relationships with clients and colleagues.
• Excellent negotiation and interpersonal skills.
• Demonstrated creativity and innovation in problem-solving.
• Proficiency in using Microsoft Office software (Word, Excel, PowerPoint).
• Strong written and oral communication skills.