Logistic Manager

portharcourt, Rivers
Posted 10 days ago
Company:
Neutriherbs Nigeria
Company Description:
Neutriherbs Nigeria is a cosmetic company who provide gentle and effective skincare solutions for skincare lovers to enjoy glowing skin with gentle and effective skincare product while contributing to society as an organization.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor
Number of vacancies:
1

Job Description

• Ensure that all online customers are contacted prior to delivery to confirm order details and delivery arrangements.
• Ensure that dispatch riders contact customers before taking orders out of the office
• Ensure all waybill number are promptly sent to clients immediately for proper tracking and accountability.
• Ensure all orders received are processed and completed by the close of business on the same day.
• Adhere to company protocols to accurately confirm and validate all orders.
• Ensure consistent follow up with customers through calls, WhatsApp, emails and other communication channels as necessary.
• Ensure that the total number of products and amount paid, are sent to the WhatsApp group, match the records on Shopify and Odoo
• Scan all products before delivery, take clear photos of all products sent to customers and promptly share them in the WhatsApp group.
• Handle customer complaints or concerns related to delivery and logistics in a professional and timely manner.