Business Operations Manager
Festac Town, Lagos
Posted today
- Company:
- Jtech Global Resources limited
- Company Description:
- Jtechtrade is an online financial service provider that allows you to trade (buy and sell) digital assets such as gift cards and cryptocurrencies. The Dream was birthed in year 2018 but Jtechtrade became a reality in 2019 and ever since then we have digital financial assets to both Merchants and Users of our platform and gaining a vast knowledge and experience on how the Digital space has paved way for a digital financial revolution. Our platform is designed with our Users in mind, it has a high anti-cyber security technology system making it safe and secured which also makes our payment system fast and reliable.
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor
- Number of vacancies:
- 1
Job Description
Key Responsibilities:
Operational Strategy: Develop and implement operational strategies and processes to enhance efficiency, minimize risks, and support the growth of the company.
Team Leadership: Lead and manage the operations team, fostering a culture of collaboration, accountability, and continuous improvement.
Process Optimization: Identify and implement process improvements to streamline operations, reduce costs, and enhance service delivery.
Compliance and Risk Management: Ensure that all operations comply with relevant regulations and industry standards. Identify and mitigate operational risks.
Performance Monitoring: Establish key performance indicators (KPIs) to measure the effectiveness of operations and drive performance improvement.
Budget Management: Oversee the operational budget, ensuring that resources are allocated effectively and operational costs are controlled.
Cross-Department Collaboration: Collaborate with other departments, including IT, finance, and customer service, to ensure seamless operational workflows and enhance customer experience.
Reporting and Analysis: Prepare regular reports on operational performance, providing insights and recommendations to senior management.
Qualifications:
Bachelor’s degree in Business Administration, Finance, Operations Management, or a related field.
MSc/MBA is an added advantage.
Minimum of 5 years of experience in operations management, preferably within the financial services, Fintech, or cryptocurrency sectors.
Strong understanding of crypto, digital trading operations and market dynamics.
Proven ability to develop and execute operational strategies that drive efficiency and growth.
Excellent leadership and team management skills, with experience in leading cross-functional teams.
Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
- Salary:
- ₦350,000.00 Monthly
