IT Quality Assurance Officer
Lagos, Lagos
Posted 12 days ago
- Company:
- HRD solutions
- Company Description:
- At HRD Solutions, we provide performance focused support to businesses in the areas of business strategy, organizational design and Human Resource Consulting. Our unique approach is client- centric derived from our unwavering commitment to follow through with our clients with game changing strategic plan to achieve their overarching business goals.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor
- Number of vacancies:
- 1
Job Description
The IT Quality Assurance Officer is responsible for ensuring the quality, reliability, and security of the bank’s IT systems and applications. This role involves testing software, identifying defects, ensuring compliance with industry standards, and improving the overall quality of IT solutions to enhance user experience and operational efficiency.
DUTIES & RESPONSIBILITIES
• Develop and implement quality assurance (QA) frameworks, policies, and best practices for IT systems.
• Conduct functional, regression, and performance testing for software applications and banking platforms.
• Identify, document, and track software defects, ensuring timely resolution by the development team.
• Ensure compliance with IT security, regulatory, and banking industry standards.
• Work closely with developers, system administrators, and business teams to enhance system reliability.
• Automate testing processes using modern tools to improve efficiency and accuracy.
• Monitor IT system performance and suggest improvements to enhance user experience.
• Provide training on quality assurance best practices to IT teams.
KEY PERFORMANCE INDICATORS
• Reduction in software defects and system downtimes.
• Speed and accuracy of defect detection and resolution.
• Compliance with security and regulatory standards.
• Efficiency of testing processes and automation adoption.
• User satisfaction with IT system performance.
EDUCATION AND EXPERIENCE
Education
Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
Membership in relevant professional bodies such as the Nigeria Computer Society (NCS) is an advantage.
Certifications in software quality assurance and testing (e.g., ISTQB, CSTE, CSQA, ITIL) are preferred
Experience: 3+ years of experience in IT quality assurance, software testing, or system auditing, preferably within the banking sector.
KNOWLEDGE
• Strong understanding of software testing methodologies and tools (e.g., Selenium, JIRA, TestRail).
• Experience with automation testing and performance monitoring tools.
Knowledge of cybersecurity and regulatory compliance in banking IT systems.
SKILLS/COMPETENCIES
Strong analytical and problem-solving skills.
Excellent communication and collaboration skills
Benefits:
Salary: Negotiable
HMO, Life Insurance, Paid Leave and Allowance, 13th month and all other statutory benefits
Opportunities for professional development and growth
Supportive and collaborative work environment
