Front Desk Officer

utako, Abuja
Posted 30 days ago
Company:
Kreditek Stride Limited
Company Description:
Kreditek is a duly registered fintech company that deals mainly in collateral, loans and investments. Since inception, we have recorded a remarkable success in our business due to our professionalism, teamwork and diligence in striving to achieve a landmark of excellence.
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Bachelor
Number of vacancies:
1

Job Description

Answer customer calls and emails regarding loan applications, payments, account details, and general inquiries.
Greet customers in person and provide information on loan products and services.
Actively listen to customer concerns and identify potential issues.
Effectively communicate loan terms, conditions, and policies to customers.

Qualifications
Bachelor's degree or HND qualification
1-2 years of working experience
Strong verbal and written communication abilities to clearly explain loan terms and address customer concerns.
Proven ability to provide exceptional customer service
Ability to maintain accuracy in data entry and record-keeping
Salary:
₦100,000.00 Monthly