Customer Relation Officer

Lagos Island, Lagos
Posted more than 30 days ago
Company:
MFB SOLUTIONS
Company Description:
At MFB Solutions, We offer spectrum of services such as Consultancy, Oil and Gas, finance planning and management. We work with clients of all sizes Whether you are a start up or a more established company, we begin the process by listening closely to the specifics of your needs and learning about your culture, philosophy and goals.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor
Number of vacancies:
100

Job Description

Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
Update customer information in the customer service database during and after each call
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
Salary:
₦70,000.00 Monthly

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