Sales relationship officer
Lekki, Phase 1, Lagos
Posted 4 days ago
- Company:
- Vi-M Professionals Solutions
- Company Description:
- Vi-M Professional Solutions is a highly tech based firm that renders a range of service some of which include accounting,taxation, audit,financial advisory, HR and administration,management consulting, corporate communication, talent assist, growing business plans among others.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor
- Number of vacancies:
- 25
Job Description
KEY ROLES AND RESPONSIBILITIES
1. Customer Engagement:
• Engage with clients through regular communication to strengthen relationships and ensure satisfaction.
• Conduct follow-up calls and surveys to gather feedback and address concerns.
2. Onboarding Process:
• Assist in the onboarding of new clients, ensuring a smooth transition and introduction to the bank’s product and services.
• Provide training to new clients on how to use various banking products and services.
3. Account Review:
• Regularly review and update client accounts to ensure all information is current and accurate.
• Perform account audits to verify compliance with banking policies and procedures.
4. Event Coordination:
• Organize client events, seminars, and workshops to enhance client engagement and knowledge.
• Represent the bank at industry events and networking functions.
5. Client Advocacy:
• Act as a liaison between the client and the bank, advocating for client needs and preferences.
• Resolve any issues or challenges faced by clients and escalate when necessary.
- Salary:
- ₦2,500,000.00 Annual
