Location:
Lekki, Phase 1, Lagos
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Bachelor
Salary:
2.500.000,00 NGN /
Annual
Job Description
The sales representative officer supports the Relationship Manager by handling day-to-day client interactions and assisting with account management.
KEY ROLES AND RESPONSIBILITIES
1. Customer Engagement:
• Engage with clients through regular communication to strengthen relationships and ensure satisfaction.
• Conduct follow-up calls and surveys to gather feedback and address concerns.
2. Onboarding Process:
• Assist in the onboarding of new clients, ensuring a smooth transition and introduction to the bank’s product and services.
• Provide training to new clients on how to use various banking products and services.
3. Account Review:
• Regularly review and update client accounts to ensure all information is current and accurate.
• Perform account audits to verify compliance with banking policies and procedures.
4. Event Coordination:
• Organize client events, seminars, and workshops to enhance client engagement and knowledge.
• Represent the bank at industry events and networking functions.
5. Client Advocacy:
• Act as a liaison between the client and the bank, advocating for client needs and preferences.
• Resolve any issues or challenges faced by clients and escalate when necessary.
KEY ROLES AND RESPONSIBILITIES
1. Customer Engagement:
• Engage with clients through regular communication to strengthen relationships and ensure satisfaction.
• Conduct follow-up calls and surveys to gather feedback and address concerns.
2. Onboarding Process:
• Assist in the onboarding of new clients, ensuring a smooth transition and introduction to the bank’s product and services.
• Provide training to new clients on how to use various banking products and services.
3. Account Review:
• Regularly review and update client accounts to ensure all information is current and accurate.
• Perform account audits to verify compliance with banking policies and procedures.
4. Event Coordination:
• Organize client events, seminars, and workshops to enhance client engagement and knowledge.
• Represent the bank at industry events and networking functions.
5. Client Advocacy:
• Act as a liaison between the client and the bank, advocating for client needs and preferences.
• Resolve any issues or challenges faced by clients and escalate when necessary.
Number of vacancies:
25
Company Description
Vi-M Professional Solutions is a highly tech based firm that renders a range of service some of which include accounting,taxation, audit,financial advisory, HR and administration,management consulting, corporate communication, talent assist, growing business plans among others.
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