Female Supervisor

Staff Supervision & Scheduling

Supervise and coordinate the duties of assigned team members (housekeepers, front desk, waitresses, etc.).

Prepare staff duty rosters and ensure adequate coverage for all shifts.

Provide on-the-job training and mentorship for new and existing staff.

Guest Service

Monitor guest satisfaction and address concerns or complaints promptly.

Ensure guests are welcomed warmly and treated with professionalism and courtesy.

Handle VIP guests and special requests with priority and discretion.

Operational Oversight

Ensure cleanliness, organization, and readiness of guest rooms, public areas, or restaurant settings depending on the department.

Inspect rooms or areas for quality control and ensure compliance with hotel standards.

Monitor inventory levels of cleaning supplies, linens, or service items and request restocks as needed.

Administrative Tasks

Maintain staff attendance records and daily activity reports.

Submit performance feedback and incident reports to management.

Enforce hotel rules, health and safety regulations, and staff discipline procedures.

Team Coordination

Hold briefings at the start of each shift to communicate key updates.

Act as the point of contact between junior staff and hotel management.

Promote teamwork, staff motivation, and conflict resolution.