Senior Technical Lead, Software Development

The Senior Technical Lead, Software Development will be responsible for leading the architecture definition, design and technical implementation of software applications, leading development teams to build robust, scalable, and maintainable software systems. This role is highly technical and hands-on with code architecture.

Key platforms and Services to be covered include the following:
1. Self-Service Customer Apps and Web
2. Corporate Web Portals
3. Voice of Customer for Survey feedback
4. Payment System
5. Partner Portal
6. Robotic Process Automation
7. Assisted-Channel Apps and Web
8. Metaverse system
9. E-commerce System
10. IOT System
11. Web Hosting System

Key Responsibilities
(1) Strategy s Business Understanding
(a) Good understanding of organisation’s strategy and translation of business requirements into technical solutions
(b) Understanding of key architecture and solution building blocks for all technical capabilities in the Software Development architecture domain for a Telco and TechCo
(c) Involve in co-creation of Consumer and mass market services and initiatives with Business teams and drive the implementation
(d) Support the Domain Architect in developing a high-level view of current and future state business and solution architectures for Software Development that are well connected and aligned with business strategy
(e) Evaluate developments in architecture and technology trends in the industry and recommend value-adding improvements to the Software development domain architecture roadmap

(2) Solution Architecture Definition, Design and Implementation Supervision
(a) Carry out detailed Architecture Impact Analysis for all Software Development and business requirements before implementation
(b) Create low-level designs covering all components for all Software development solutions to guide software developers and implementation team
(c) Document all designs and create relevant artefacts for all solutions using standard templates and diagrams such as system integration views, API details, design flows, data integration document, etc.
(d) Oversee the implementation of systems and capabilities impacting Software development solutions, including network integration, infrastructure deployment, application development/deployment and data integration.
(e) Carry out detailed capacity planning for key platforms, services and solutions to ensure robust and scalable solution delivery
(f) Coordinate cross-functional teams of implementers and vendors for the end-to-end delivery of solutions, products and services

(3) Software Engineering
(a) Design the architecture of software systems, including databases, user interfaces, application modules and components, APIs etc. and translate the design plans into functional code using various programming languages.
(b) Design scalable applications architecture based on trend analysis of usage and forecast, and benchmark application capabilities based on projected growth.
(c) Support developers in documenting code specifications and versioning for references and maintenance
(d) Involve in peer review of codes to ensure efficient and optimal codes for solutions
(e) Support in software and applications unit and integration testing

(4) Solution post implementation support and operational handover
(a) Prepare solution handover and operationalization documentation for Operations and support teams
(b) Monitor the performance of newly implemented systems and solutions and identify areas for optimisation.
(c) Resolution of early life support issues and escalations
(d) Monitoring and retrofit of design exceptions and transition architectures
(e) Periodic design and architecture compliance assessment on new solutions and initiatives.