Customer Service Representative

Key Responsibilities:
 Maintaining a positive, empathetic, and professional attitude toward customers at all times.
 Responding promptly to customer inquiries.
 Communicating with customers through various channels.
 Acknowledging and resolving customer complaints.
 Knowing our products inside and out so that you can answer questions.

Qualifications and Experience:
 Experience: At least one year of experience in a similar role.
 Excellent oral and written communication skills
 Strong negotiation and communication skills.
 Proficiency in MS Office
 Ability to perform in a fast-paced, target-driven environment.
 Highly organised
 Strong people management skills