Customer Service Manager
Ojodu-berger, Lagos
Posted more than 30 days ago
- Company:
- Sterling Homes Ltd
- Company Description:
- We are making access to a house better and easier for everyone. We are focused on the need to increase access to home ownership for the average citizen and create a better living experience for people in a secure community.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor
- Number of vacancies:
- 1
Job Description
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing forms, applications and requests.
• Keeping updated records of customer information, interactions, transactions, comments and complaints.
• Ensuring referrals and repeat sales are made by clients.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.
- Salary:
- ₦100,000.00 Monthly
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