Front Desk Receptionist
Lekki Phase 1, Lagos
Posted more than 30 days ago
- Company:
- Tirta Ayu Spa Nigeria
- Company Description:
- Tirta Ayu Spa is a franchise spa from Indonesia in South-East Asia . With 6 locations in Nigeria and growing – Tirta Ayu Spa Nigeria provides authentic Javanese Spa treatments with a fusion of ancient therapeutic remedies & modern day spa rituals for healthy living & total well-being.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor
- Number of vacancies:
- 3
Job Description
• Responsible for greeting clients, answering telephones and responding to enquiries.
• Responsible for taking bookings and scheduling appointments.
• Check in spa clients for scheduled and walk-in appointments.
• Answer customers' questions and address complaints.
• Responsible for cashiering, giving tours of the spa facility, promote services and product sales.
• Handle cancellation of bookings and effective management of time.
• At all times provide a positive and friendly attitude and appear professional and well-groomed when attending to clients.
• Attend to some clerical duties that may be assigned.
• Work Days - 6 days a week.
Job Requirements
• Proven experience in customer service roles or relevant position.
• Proficient in English (oral and written).
• Strong communication and people skills.
• Emotionally intelligent
• Ability to work under pressure with little or no supervision.
• Knowledge of and familiarity with spa etiquette.
• Good knowledge of MS Word and Excel.
• Good organizational and multi-tasking abilities.
• Problem-solving skills.
• A university degree.
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