Product Relations Officer
Ikeja, Lagos
Posted 2 days ago
- Company:
- ILotbet
- Company Description:
- Lucky9ja lotto Limited hold the National Lottery Regulatory Commission sports betting license and Lottery license for all over Nigeria. License No.xxxxxxx iLOTBet draws upon the best practices in both Europe and Africa. We have a strong technical team to ensure the reliability and security of our systems and your transactions. Our customer-facing operations are based in Abuja to ensure the customer experience is unparalleled. iLOTBet set the standard for online and mobile in Nigeria
- Contract Type:
- Permanent
- Experience Required:
- 1 year
- Education Level:
- Bachelor
- Gender:
- Any
- Age:
- 18 to 30 years
- Number of vacancies:
- 1
Job Description
Maintaining a deep knowledge of company products and services.
Building and maintaining strong relationships with prospective and existing clients.
Researching and pursuing new business opportunities.
Identifying clients' needs and requirements and proposing suitable solutions.
Providing clients with comprehensive product/service consultations and guiding their decision-making process.
Upselling and cross-selling products/services to clients.
Resolving complaints and issues efficiently and in a timely manner.
Meeting sales/revenue targets.
Ensuring client satisfaction.
Requirements:
Academic qualification of a Degree in Management, Marketing, Communication, or a similar field.
1 - 2 years of work experience.
Experience as a relationship manager, in customer service, or a similar role.
Ability to build and maintain strong client and business relationships.
Proficiency in Microsoft Office and CRM software.
Excellent communication and interpersonal skills.
Good conflict-resolution and problem-solving skills.
Leadership and team management skills.
Customer-oriented.
- Salary:
- 80.000,00 NGN Monthly