Product Specialist

• Collaborate with team members to ensure complete shipping documentation for all packages and their
specifications at all time
• Answer all product-related issues and address queries promptly.
• Attending workshops and refresher courses related to the product.
• Planning and assisting with new product releases and events.
• Performing product demonstrations for customers, staff, and other stakeholders.
• Regular communication with the service provider and partners
• Scheduling training sessions and attending meetings as required.
• Identifying new market opportunities and relaying this information to the Manager and other relevant
stakeholders.
• Making helpful product recommendations and suggestions to increase revenue.
• Analyse the customer feedback collected by the customer service team and use it for the benefit of the
company.
• Maintain complete documentation of all the products and their specifications