Chief Operating Officer

Responsible for business operations and project delivery success through oversight of firm wide practice management which include:
• Leading business process design and implementation for achieving design excellence, technical proficiency, and firm profitability
• Lead the Business Practice Leaders of Operations, Quality and Sustainability Teams (direct reports) to effectively forecast revenues and staffing levels
• Establish oversight of project delivery, pricing strategies, seeking to maintain the firm’s competitive position.
• Ensure project management approaches and tools are used effectively to deliver exceptional and profitable projects, implement, and lead new practices and processes.
• Maintain contact with key firm clients as needed.
• Contribute to business plans, strategies and methodologies necessary for the continuing growth and development of the firm.
• Build our brand internally and externally as a firm of technical and operational excellence through giving presentations and writing articles and papers.
• Implement financial procedures in tandem with our Chief Financial Officer and organizational policies and with other leadership members such as Technology, Human Resources, etc. to drive positive results.
• Monitor project performance and oversee audits, directing changes as necessary to ensure satisfactory results.
• Personal accountability in advancing innovative project delivery while working closely with the CEO and Management / Core Team on firm initiatives.
• Ensure that we are making timely and appropriate talent decisions which include:
• Ensure that there is adequate talent to perform each required role on the team
Job Requirements
- Bachelor’s degree in architecture. Master’s degree preferred.
- A minimum of 8 years in interior design in an Operations Executive role with proven experience in successful and profitable operational leadership and management