Client Service Manager
Lagos, Lagos
Posted 26 days ago
- Company:
- Archware technology
- Company Description:
- Group of companies into Tech, Farms, media and communication. Our company has been in existence since 2016.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor
- Gender:
- Any
- Age:
- 22 to 40 years
- Number of vacancies:
- 1
Job Description
KEY RESPONSIBILITIES
• Serves as a go-between client and the Agency
• Undertakes Business development/source for new clients
• Gets briefs from clients and interpret it correctly to the team.
• Packages proposals to clients and prospects
• Liaise with various departments /units to ensure that client’s requirements are executed based or beyond.
• Coordinate the execution of client’s briefs in the company and presentations to client
• Write contact reports and send to clients to capture the agreements at every meeting.
• Manage clients’ brands in terms of marketing communications requirement
• Carry our customer surveys including customer satisfaction survey, market surveys and competitive analysis
• Coordinate event, brand activation and trade promotions.
• Package and Implement media proposals, media buying and PR functions
SKILLS
• Have at least a working knowledge of client business and provide first
• level advice to clients in the area of Marketing Communications
• Versatility
• Excellent listening ability
• Strong Communication, writing and presentation skills.
• High level of comprehension
• Excellent team player
• Think on his or her feet, smartly and unconventionally.
• Knack for excellent, premium quality, exceptional and impeccable delivery
• Strong desire and passion to exceed clients’ expectations at every touchpoint.
• Ability to multi-task and work under pressure
REQUIREMENTS
• At BA or BSC in Mass Communication, Communication Arts, Marketing, Business Administration or any discipline with at least 3 years cognate experience in the same position at a recognize Marketing Communications or Brand Management Agency.
• Ability to use Microsoft office packages especially word, power point, excel
• Membership of one or more professional associations such as APCON, NIPR, IBMN, NIMN, NIM etc.