Device Management Intern
Lagos, Lagos
Posted more than 30 days ago
- Company:
- Eazipay
- Company Description:
- Eazipay provides payroll solutions to businesses. Our vision as a company is to become Africa's top-choice payroll platform, supporting employers and workers through access to smart financial tools, resources, and services. At Eazipay, we provide a positive, supportive, and inclusive work environment that values staff welfare, contribution, and growth. We encourage continuous learning and reward valuable contributions. We are fast-paced and on a mission to redefine fintech by providing easy-to-use solutions through cutting-edge technology, driven by customer insights. We are inviting you to be a key player in this exciting journey!
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor
- Gender:
- Any
- Age:
- 21 to 27 years
- Number of vacancies:
- 2
Job Description
The ideal candidate should be detail-oriented, possess strong communication skills, and have a passion for technology and device management.
Key Responsibilities:
1, Inventory Management: Assist in maintaining accurate records of all hardware devices, including serial numbers, configurations, and locations.
2. Device Deployment: Assist in the setup, configuration, and deployment of new devices to end-users, ensuring they are properly configured and ready for use.
3. Software Installation and Updates: Aid in the installation, updates, and patches of operating systems, applications, and software on various devices.
4. Hardware Troubleshooting: Provide basic troubleshooting support for hardware issues, including diagnosing problems, replacing faulty components, and coordinating repairs with vendors if necessary.
5. Device Security: Assist in implementing and maintaining security measures on devices, including antivirus software, encryption, and access controls.
6. Documentation: Create and maintain documentation, manuals, and guides for device setup, configuration, and troubleshooting procedures.
7. User Support: Provide technical support and assistance to end-users regarding device-related issues, inquiries, and requests.
8. Client Support: Manage orders and inquiries from clients.
9. Asset Tracking: Assist in tracking the movement and usage of devices, including issuing, reclaiming, and retiring devices as needed.
Key Requirements:
1. A degree (2:1) in Information Technology, Computer Science, or a related field from a reputable university.
2. Basic understanding of hardware devices, operating systems, and software applications.
3. Strong problem-solving skills and ability to troubleshoot technical issues.
4. Excellent communication and interpersonal skills.
5. Detail-oriented with strong organizational skills.
6. Familiarity with device management tools and software.