Customer Service Executive Enugu
100000, Enugu
Posted more than 30 days ago
- Company:
- 21st CENTURY RECRUITER
- Company Description:
- We are a Real Estate Network Marketing and Information Company, established in March 2012; with the Head Office located in Lekki; and others in various parts of Lagos and also have offices in Ota (Ogun State), Ibadan (Oyo State), Warri, Asaba (Delta State), Onitsha, Awka (Anambra State), Enugu (Enugu State), Owerri (Imo State), Port Harcourt (Rivers State), and Uyo (Akwa-Ibom State). The company was birthed by her founders Dr. Augustine Ozioma Onwumere and Dr. Jayne Obioma Onwumere who went through a two year period of homelessness and hardship out of which experience gave birth to this great company. PWAN Group is the first real estate network marketing company in the world who started a revolution in the real estate industry by creating a network system out of real estate marketing and consulting and have today become a leader in that field. In her eight years of existence PWAN have empowered a lot of entrepreneurs and Network marketers in the field of real estate throughout Nigeria and beyond creating a consistent pattern of commission payments on a daily basis to her numerous PBOs. She manages large expanse of lands in various locations across Nigeria which are developed into estates. PWAN Group is also a leader in the area of Corporate Social Responsibility and constitutes 32 affiliate companies which include; PWAN HOMES – THE MOTHER COMPANY And 32 affiliate companies as follows:
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor
- Gender:
- Female
- Age:
- 22 to 28 years
- Number of vacancies:
- 1
Job Description
Effectively troubleshoot and resolve customer issues, aiming for first-call resolution whenever possible.
Provide accurate and up-to-date information about our company's products, services, and policies.
Upsell and cross-sell additional products or services when appropriate (depending on the company).
Process customer orders, returns, and exchanges efficiently.
Document customer interactions and track resolution progress.
Escalate complex issues to the appropriate team members.
Maintain a positive and professional demeanor at all times, even in challenging situations.
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