Head of unit infrastructure management

JOB OBJECTIVE/SUMMARY

The Head of Unit, IT Infrastructure Management, will be responsible for overseeing the planning, development, implementation, and maintenance of the bank's IT infrastructure. This role will play a pivotal part in ensuring the reliability, security, and efficiency of the bank's technology systems.

DUTIES & RESPONSIBILITIES

i. Strategic Planning: Develop and implement a comprehensive IT infrastructure strategy that aligns with the bank's overall business objectives.

ii. Infrastructure Management: Oversee the design, implementation, and maintenance of IT infrastructure components, including servers, networks, storage systems, and data centres.

iii. Technology Governance: Establish and enforce IT governance policies and procedures to ensure compliance with regulatory requirements and best practices. iv. Risk Management: Identify, assess, and mitigate IT risks to protect the bank's data, systems, and operations.

v. Capacity Planning: Forecast future IT infrastructure needs and ensure adequate capacity to support the bank's growth.

vi. Vendor Management: Manage relationships with IT vendors and service providers to ensure optimal performance and cost-effectiveness.

vii. Team Leadership: Lead and develop a high-performing team of IT infrastructure professionals. viii.Budget Management: Prepare and manage the IT infrastructure budget, optimizing resource allocation and cost control.

EDUCATION AND EXPERIENCE

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.

• Experience: Minimum of 5 years of experience in IT infrastructure management, preferably in a financial institution.

• Proven track record of leading and managing IT infrastructure projects.

KNOWLEDGE

• Proven track record of leading and managing IT infrastructure projects.

• Strong understanding of IT infrastructure technologies, including servers, networks, storage, and virtualization.

• Experience with cloud computing platforms and data center management.

• Knowledge of IT security best practices and compliance regulations (e.g., ISO 27001, PCI DSS)

SKILLS/COMPETENCIES

• Excellent analytical, problemsolving, and decision-making skills

• Strong leadership and interpersonal skills.

REPORTING RELATIONSHIP

• Supervisor: Head of Department, IT Solutions & Innovation

• Supervisee: Staff of Infrastructure Management Unit

RELATIONSHIP WITH STAKEHOLDERS

Internal: Computer Systems Users in all departments

External: Vendors and Maintenance contractors/consultants

Salary is open to negotiations