Customer service executive
ikeja, Lagos
Posted more than 30 days ago
- Company:
- Pruvia Integrated Limited
- Company Description:
- Pruvia Integrated Limited, we are general service merchants with a strong desire to ensure customer satisfaction in the midst of efficient and effective service delivery. As an organization we are driven by the dictum of ‘Impossibility is Nothing’. PIL was conceived in 2007, as regards to its incorporation and duly registered in 2013 with Corporate Affairs Commission of Nigeria (CAC) with Registration Number RC xxxxxxx. It originated in response to providing world class services and solutions to the society at large and offering an alternative that is satisfactory in areas of our specialty. It has carried out service rendering duties in various states of Nigeria and within the ever bustling business environment of Lagos. Our Stream of Services ranges from Human Resource Management, (Talent Acquistion Management Recruitment, Outsourcing, Sales Outsourcing, Training & Development, Employment Verification Sevices (Background Check), Outsourcing, Job Crisis Management, HR Consultancy), Fleet Management Operation & Marking & Business Support Services. We offer the best candidates to our clients and also offer end to end solutions in terms of Manpower development and supply. Our clients represent the entire spectrum of the Commerce, Hospitality, Information technology, Media, Finance & Insurance Sector, Automobile, Oil & Gas Sector, Real Estate, Manufacturing, FMCG and Small and Medium Enterprises and Communications industry. Pruvia was established by individuals who had diverse experience in professional programs in Human Resource Management, Business Management, and Marketing etc. PIL was formed with achieving and exuding corporate standards in providing solutions and quality service delivery in our core areas (Human resource management, Training, Market Activation/Campaign etc).
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor
- Number of vacancies:
- 1
Job Description
Location: Ikeja
Duration: Full-Time
Job Brief:
We are seeking a motivated and detail-oriented Customer Service Executive to join our dynamic team. The ideal candidate will be computer-savvy, proficient in software applications such as Corel Draw and MS Suite, and experienced in email marketing and social media management. This role is essential in ensuring our customers receive top-notch service and support while also engaging with our audience through various digital platforms.
Key Responsibilities:
* Respond promptly to customer inquiries via phone, email, and social media platforms.
* Provide accurate information regarding products and services, and resolve customer issues efficiently.
* Utilize Corel Draw for graphic design tasks as needed, including creating marketing materials and social media graphics.
* Assist in the development and execution of email marketing campaigns.
* Engage with customers on social media platforms and respond to inquiries and comments.
* Help create and schedule social media content, and assist in executing social media strategies.
* Provide feedback to management on customer trends and concerns.
Qualifications:
* A degree in any related field.
* Proven experience in customer service or a related role.
* Proficient in Corel Draw, and MS Suite (Excel, Word, PowerPoint), and familiar with email marketing tools.
* Strong understanding of social media platforms and best practices.
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities and attention to detail.
* Ability to multitask and manage time effectively in a fast-paced environment.
Salary: ₦70,000 – ₦100,000
- Salary:
- 70.000,00 NGN Monthly