ICT Officer

Location: Ikeja, Lagos
Job Type: Full Time
Industry: Real Estate

Job Brief:
We are seeking a skilled ICT Officer to join our client in the Real Estate Sector. The ideal candidate will have a strong background in information technology, with expertise in computer systems, networks, and software applications. This role requires problem-solving abilities, attention to detail, and a proactive approach to maintaining and improving our ICT infrastructure.

Responsibilities:
Install, configure, and maintain hardware and software components of our ICT infrastructure, including servers, networks, and peripherals.
Monitor system performance and troubleshoot issues, ensuring timely resolution and minimal downtime.
Implement and maintain security measures to protect our ICT systems and data from unauthorized access, malware, and other threats.
Manage user accounts, permissions, and access rights, ensuring compliance with security policies and procedures.
Conduct regular backups and disaster recovery procedures to safeguard critical data and systems.
Provide technical support and assistance to end users, resolving hardware and software issues and answering technical queries.
Collaborate with vendors and service providers to procure ICT equipment and services, ensuring cost-effectiveness and quality.
Develop and maintain documentation of ICT systems, configurations, procedures, and troubleshooting guides.
Stay updated on industry trends and emerging technologies in ICT, and make recommendations for improvements and enhancements to our infrastructure.
Plan and implement ICT projects, upgrades, and migrations, ensuring minimal disruption to business operations.
Conduct periodic audits and assessments of our ICT environment to identify areas for improvement and optimization.
Train and mentor staff on ICT best practices, security protocols, and proper use of technology tools and resources.
Monitor and enforce compliance with ICT policies, standards, and regulatory requirements.
Collaborate with cross-functional teams to support business initiatives and projects that require ICT expertise.
Participate in on-call rotation and provide after-hours support for critical ICT issues and emergencies as needed.

Requirements and Qualifications:
Bachelor's degree in Information Technology, Computer Science, or related field; professional certifications (e.g., CompTIA, Cisco, Microsoft) is an added advantage
Proven experience in ICT support and administration, with a strong technical background in IT systems and networks.
Solid understanding of network protocols, security principles, and best practices.
Proficiency in installing, configuring, and troubleshooting hardware and software components, including servers, routers, switches, and firewalls.
Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure) is a plus.
Knowledge of cybersecurity threats and countermeasures, with experience implementing security controls and measures.
Strong problem-solving and analytical skills, with the ability to diagnose and resolve complex ICT issues efficiently.
Excellent communication and interpersonal abilities, with the capacity to convey technical concepts to non-technical users.
Detail-oriented with a focus on quality and accuracy in work.
Ability to work independently and collaboratively in a fast-paced, dynamic environment, managing multiple priorities and deadlines effectively.
Familiarity with ICT procurement processes and vendor management.
Experience with ICT project management and implementation.
Commitment to continuous learning and professional development, staying updated on industry trends and emerging technologies.
Ability to adapt to changing priorities and business needs, with a proactive and flexible approach to problem-solving.
Team player with a collaborative mindset, able to work effectively with cross-functional teams to achieve shared goals and objectives.

Required Skills:
ICT infrastructure management
Network administration
Security management
Technical support
Problem-solving
Project management
Excellent communication skills

Salary
150k Monthly