Visa Processing Officer

About the Role:
We are seeking a detail-oriented, proactive, and highly organized Visa Processing Officer to join our dynamic immigration and travel support team. The ideal candidate will be responsible for handling end-to-end visa processing activities for clients traveling to various destinations, ensuring compliance with all relevant immigration laws and policies. The role demands a high level of professionalism, integrity, and customer service orientation.

Key Responsibilities:
Handle visa application processes for different countries, including but not limited to the UK, US, Schengen states, Canada, and Australia.
Provide clients with up-to-date information and guidance on visa requirements, documentation, and timelines.
Accurately complete visa application forms and review client documentation for completeness and compliance.
Liaise with embassies, consulates, and visa application centers (e.g., VFS, TLS, etc.) as needed.
Book visa appointments and assist clients in preparing for interviews where applicable.
Track and monitor the progress of visa applications and provide timely updates to clients.
Manage and maintain confidential client records and visa tracking systems.
Handle client inquiries professionally and resolve any issues related to visa applications.
Stay informed of policy changes or updates from embassies and consulates.
Support the Visa Operations Manager in maintaining best practices and operational efficiency.

Key Qualifications & Requirements:
Minimum of a Bachelor’s Degree in International Relations, Public Administration, Business, or a related field.
Minimum of 2 years experience in visa processing, immigration services, or related roles.
Strong understanding of international visa processes and documentation requirements.
Excellent communication skills, both written and verbal.
High attention to detail and ability to handle sensitive information with discretion.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to manage multiple applications simultaneously under tight deadlines.
Client-focused, reliable, and a team player.