Operations Manager

Job description
The Operations Manager will be responsible for overseeing the day-to-day operations of the business, focusing on optimizing processes and ensuring the smooth integration of technical systems, sales operations, and procurement activities. This position plays a critical role in driving operational performance, supporting the sales team, and managing procurement to ensure timely and cost-effective delivery of products and services.

KEY RESPONSIBILITIES:

Operations Management:

Oversee and manage the day-to-day operations of the company, ensuring that all functions are aligned with business objectives.

Develop and implement operational strategies, policies, and procedures to improve efficiency and reduce operational costs.

Coordinate across various departments to ensure the effective and timely delivery of products and services.

Monitor performance metrics, ensuring that operational and customer service goals are met.

Technical Expertise:

Apply technical knowledge to support and manage engineering systems, ensuring compliance with industry standards, safety regulations, and best practices.

Provide technical guidance and problem-solving support for teams working with complex engineering systems or projects.

Continuously evaluate and recommend improvements to the company's technical capabilities.

Sales and Procurement:

Lead and collaborate with the sales team to identify new opportunities, build client relationships, and achieve sales targets.

Oversee the procurement process, ensuring the sourcing of materials, equipment, and services is cost-effective and meets company standards.

Manage supplier relationships, negotiate contracts, and ensure favorable terms and conditions.

Develop and implement sales strategies to align with the company’s business goals and market demand.

Budgeting and Reporting:

Manage the operations budget and track expenditures to ensure financial goals are met.

Prepare and present regular performance reports, including sales progress, procurement activities, technical operations, and other key metrics to senior management.

Team Leadership:

Lead, mentor, and support a team of professionals, providing necessary training and development opportunities to enhance team performance.

Foster a collaborative and positive work environment, encouraging innovation and cross-departmental teamwork.

Qualifications:

Bachelor’s degree in Electrical/instrumentation Engineering.

Minimum of 5 years of experience in engineering/operations management

Proven experience in sales and procurement, with expertise in negotiation, vendor management, and cost optimization.

Strong technical knowledge of engineering systems, processes, and technologies, with the ability to troubleshoot and provide solutions.

Excellent communication, leadership, and organizational skills.

Strong analytical and decision-making abilities.

Ability to manage multiple projects and prioritize in a fast-paced, deadline-driven environment