Senior Technical Lead, Digital Services and Emerging Technologies

The Senior Technical Lead for Digital Services and Emerging Technologies will be responsible for leading the architecture definition, design and technical implementation of Telco Digital Solutions and emerging technologies initiatives such as digital content management and ecosystem development, enterprise web and app evolution, mobile advertising, partner management, Internet of Things (IoT), cloud services, Telecoms Value-added Services (VAS), Mobility services, API, Data and Analytics Monetisation etc.
Key platforms and Services to be covered include the following:
1. API Management Platform
2. Mobile Advertising Platform
3. Converged Subscription Management System
4. Digital Channels and Systems of Engagement (App, Web etc.)
5. Partner Management System
6. Content Management Systems such as:
(a) CRBT Platform
(b) Video Gaming System
(c) Apps, Music and Tones Store
7. Digital Shop and Marketplace

Key Responsibilities
(1) Strategy s Business Understanding
(a) Good understanding of organisation’s strategy and translation of business requirements into technical solutions
(b) Understanding of key architecture and solution building blocks for all technical capabilities in the digital architecture domain for a Telco and TechCo.
(c) Involve in co-creation of digital services and initiatives with Business teams and drive the implementation
(d) Support the Domain Architect in developing a high-level view of current and future state business and solution architectures for Digital Systems and Services that are well connected and aligned with business strategy.
(e) Evaluate developments in architecture and technology trends in the industry and recommend value-adding improvements to the digital domain architecture roadmap
(2) Solution Architecture Definition, Design and Implementation Supervision

(a) Carry out detailed Architecture Impact Analysis for all digital services and business requirements before implementation
(b) Create low-level designs covering all components for all digital solutions to guide software developers and implementation team
(c) Document all designs and create relevant artefacts for all solutions using standard templates and diagrams such as system integration views, API details, design flows, data integration document, etc.
(d) Oversee the implementation of digital systems and services, including network integration, infrastructure deployment, application development/deployment and data integration.
(e) Carry out detailed capacity planning for key platforms, services and solutions to ensure robust and scalable solution delivery
(f) Coordinate cross-functional teams of implementers and vendors for the end-to-end delivery of digital solutions, products and services
(3) Software Engineering
(a) Design the architecture of software systems, including databases, user interfaces, application modules and components, APIs etc. and translate the design plans into functional code using various programming languages.
(b) Design scalable applications architecture based on trend analysis of usage and forecast, and benchmark application capabilities based on projected growth.
(c) Support developers in documenting code specifications and versioning for references and maintenance
(d) Involve in peer review of codes to ensure efficient and optimal codes for solutions
(e) Support in software and applications unit and integration testing
(4) Solution post implementation support and operational handover
(a) Prepare solution handover and operationalization documentation for Operations and support teams
(b) Monitor the performance of newly implemented digital systems and solutions and identify areas for optimization.
(c) Resolution of early life support issues and escalations
(d) Monitoring and retrofit of design exceptions and transition architectures
(e) Periodic design and architecture compliance assessment on new solutions and initiatives.

Qualifications and Experience
 Over 8 years’ work experience in Telco and/or ICT industry with solution architecture and design skills
 Vast experience in systems design and integration in a complex environment with multiple technologies and solutions.

 In-depth proven experience in Architecture governance, Business Capability C Value Chain Analysis, Transition Architecture C Roadmaps
 Experience in API C Digital platforms and solutions
 Knowledge of Telco 2.0. and Web 3.0. technologies
 Business Process re- engineering and management experience
 In depth proven experience in digital (IoT, Cloud, etc.) and how they drive the digital agenda.
 Good understanding of Systems networking and data communication in a large enterprise using advanced technologies such as MPLS and wireless solutions
 Understanding of cloud services and concepts
 Good knowledge of Micro-services technology and solutions
 Software design methodologies and practices
 APIs development and management
 DevOps practices
 Software Programming languages
 Knowledge of Agile Software Delivery methodology
 Versatile in creating relevant UML diagrams for technical solutions
 Experience and prior involvement in a Digital Transformation Programme