Teller

A bank teller is responsible for handling routine financial transactions and providing excellent customer service at a bank. They are often the first point of contact for customers and play a key role in daily banking operations.
Key Responsibilities of a Bank Teller:
1. Cash Handling:
Receive and pay out cash, checks, and other financial instruments.
Count and verify cash at the beginning and end of each shift.
2. Customer Transactions:
Process deposits, withdrawals, transfers, and loan payments.
Cash checks and issue money orders or cashier’s checks.
3. Customer Service:
Greet customers and assist with questions about their accounts.
Provide information about bank products and services.
Direct customers to the right department or personnel if needed.
4. Record Keeping:
Maintain accurate transaction records and balance cash drawers.
Ensure compliance with all policies and procedures, including fraud prevention.
5. Verifying Identification:
Confirm the identity of customers for certain transactions.
Follow security procedures to protect customer accounts and bank assets.
6. Problem Resolution:
Handle basic customer concerns or escalate issues to supervisors when necessary.
In Simple Terms:
A bank teller helps customers with everyday banking tasks like deposits, withdrawals, and payments, while making sure all transactions are accurate and secure.