Head of Quality Assurance

HEAD OF QUALITY ASSURANCE
Location: Lagos, Nigeria
Industry: Quick Service Restaurant (QSR) / Food Manufacturing
Experience: Minimum 10 years, with at least 3 years in a senior managerial role
About Us
We are a QSR brand on a mission to become Nigeria’s most loved food brand. With two strong brands in the Ice cream and Chinese QSR space, we are committed to service excellence, delivering food experiences that people love and impacting lives positively.
The Opportunity
We are seeking a seasoned Quality Assurance professional to lead our QA strategy and ensure our offerings, processes, and people meet the highest standards. This is a leadership role for a results-driven professional who combines technical depth and passion with strategic vision.
What You’ll Do
● Lead quality strategy, policy, and compliance across all outlets and production units.
● Build and manage a high-performing QA & Production team, driving our “ENRICH” culture.
● Ensure full compliance with food safety standards (HACCP, ISO, NAFDAC) and implement robust quality management systems.
● Partner with Operations, R&D, and Supply Chain to uphold brand consistency, reduce risk, and improve product performance.
● Act as the company’s quality ambassador, providing executive insight and actionable recommendations to leadership.
Who We’re Looking For
● Minimum 10 years in Quality Assurance in food/QSR/FMCG, with at least 3 years in a senior managerial role.
● Proven track record of building and leading QA teams in fast-paced environments.
● Strong knowledge of regulatory standards, audits, and food safety certifications.
● Exceptional leadership, influencing, and communication skills.
● Data-driven mindset with a passion for operational excellence.
● Demonstrable business acumen and ability to connect KPIs to overall business objectives
Why Join Us
This is your chance to shape the quality culture of a growing, purpose driven food brand. You’ll work directly with senior leadership, have room to innovate, and make a lasting impact on products enjoyed by thousands every day.