E-commerce Specialist

This is a full-time remote role for an e-commerce specialist. The E-commerce Specialist will be responsible for managing the daily operations of the e-commerce platform, analysing sales data, optimising the customer experience, and driving online sales growth. Daily tasks include monitoring website performance, coordinating with marketing teams to execute promotions, handling customer inquiries, and performing competitive analysis to ensure our platform remains competitive. The role also involves working closely with the sales and product teams to align e-commerce strategies with business objectives.

Qualifications

Strong analytical skills and experience with data analysis tools
Customer service experience and the ability to manage customer inquiries and issues
Excellent communication skills, both written and verbal
Experience with e-commerce platforms and technology
Sales skills, including familiarity with sales strategies and techniques
Ability to work independently and remotely
Experience in the retail or e-commerce industry is a plus
Bachelor's degree in Business, Marketing, or a related field