GIS Training Officer

Abuja/Lagos, Lagos
Posted more than 30 days ago
Company:
Sambus Geospatial Nig Ltd
Company Description:
Sambus Geospatial Limited is a seasoned geospatial intelligence company with over 30 years of professional service experience in the industry. We are the official distributor for ESRI and Harris Geospatial, authorized dealer for Trimble and Wingtra drone in Ghana, Nigeria, Liberia, Gambia, Gabon, Sierra Leone, and Equatorial Guinea where we offer expertise in the deployment of geospatial solutions across many industries. Our vision is to be the preferred geospatial innovator in West Africa while our mission is to be the distinguished organization in applying and advancing geospatial knowledge and technology for effective planning, management, operations, and enhanced decision-making in West Africa. Sambus leads the market in West Africa as the geospatial solution provider, accounting for over 90% of GIS software sales.
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Bachelor
Gender:
Any
Number of vacancies:
2

Job Description

Role Summary
The GIS Training Officer is in charge of executing all GIS workflows and training needs for client organizations and their end-users. With the assistance of the team lead and GIS Developer, the GIS Training Officer will implement new workflows that are relevant to market needs and sales requests. Part of this role includes supporting the provision of professional services for client organizations and their end-users.

Responsibilities

BACK-END
1: Internal I.T. support duties
Lead the capacity building of staff and clients in software modification workflows and tasks.

FRONT-END
Technical Support for client organizations and end-users
Troubleshooting Esri products based on client issues.
Attending to clients’ software and hardware support requests.
Perform software installations, GPS configurations and other relevant technical support processes.
Work closely with the GIS Developer to develop new workflows for market development and new sales leads.

3. Training Services Responsibilities
Work closely with the technical team lead and other departments to execute projects and software training for client organizations and end users.
Developing training schedules based and client requirements.
Developing training manuals when needed.
Evaluation of training services and quality of training services

Qualification
1. Minimum Bachelor’s degree in GIS/Geospatial field or related area.
2. Minimum 2 years’ experience in I.T, Geospatial/SaaS/GIS or related industries.

Skills
1. Familiarity with at least one of the following ESRI, Trimble, Harris and Wingtra systems
2. Extensive GIS systems training knowledge and experience.
3. Model building and knowledge of other tools such as ArcGIS, SQL, GIS database design will be an advantage. This will include the production of a full Training Needs Analysis
4. Knowledge of GIS Analysis and workflow