Customer Service/Digital Marketing
Lekki, Lagos
Posted more than 30 days ago
- Company:
- Hrcareers
- Company Description:
- We are a top leading IT Provider , highly innovative software solutions, hardware, established to provide leading edge intelligent technical solutions and consulting services to businesses, organizations and government in order to allow the efficient and effective use of services to help provide seamless operations for our clients
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor
- Number of vacancies:
- 1
Job Description
Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
Letting patrons know about additional products or services that might benefit them
Determining the quickest, most effective ways to answer a client’s or customer’s questions
Escalating queries and concerns, when necessary
Troubleshooting common issues with products or services
Working with a team of CSRs and other departments to find appropriate solutions to problems
- Salary:
- 150.000,00 NGN Monthly