Customer Service/ Front Desk

Ibadan, Oyo

Posted 30 days ago


Company:: Elukaz Travel and Tours Limited
Company Description:: A luxury travel agency offering high-end vacations and exclusive experiences. Unlock unforgettable adventures with Elukaz - your gateway to seamless travel experiences. From flight ticketing to hotel reservations, visa packaging to study abroad opportunities, and exclusive Jerusalem and Hajj packages, we curate journeys that leave a lasting imprint. Embark on a remarkable voyage with Elukaz and create cherished memories that transcend borders and cultures.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Bachelor
Number of vacancies:: 2

Job Description

* Respond to client inquiries via phone, email, and in-person.
* Provide travel information, options, and recommendations.
* Book and manage travel arrangements (flights, hotels, transportation).
* Resolve client complaints and issues promptly.
* Process travel documents (visas, passports, etc.).
* Market travel services and packages and contribute to company revenue growth.
* Maintain accurate records and databases.
* Stay updated on travel industry trends and promotions.
* Collaborate with other departments (e.g., operations, marketing).
* Meet minimum set targets.