Operations Manager

We are seeking an experienced and detail-oriented Operations Manager to oversee daily operations, manage app deployments, and coordinate cross-functional teams. This position is key to ensuring timely project completion, seamless collaboration, and impactful marketing efforts that effectively engage our target audience.

Key Responsibilities:

Manage daily operations, ensuring tasks and projects are completed on schedule and within scope.
Oversee the deployment of applications, troubleshoot issues, and document resolutions for future reference.
Facilitate effective collaboration between game developers, animators, marketers, and other teams.
Maintain accountability by tracking completed action items and summarizing meeting outcomes.
Design and deliver engaging teaser graphics and marketing materials that capture audience interest.
Consistently produce high-quality marketing content to meet specified goals and deadlines.
Develop and maintain a 12-month social media content calendar, ensuring regular and engaging posts.
Set up bulk email campaigns and engagement funnels targeting African Diaspora parents.
Analyze and report email campaign performance, including metrics such as open rates, click-through rates (CTR), and conversions.
Plan marketing expenditures across advertising channels, ensuring budgets are adhered to and ROI is maximized.
Prepare financial summaries detailing budget utilization and ROI from marketing initiatives.
Document and evaluate collaboration campaigns, providing insights into their outcomes and impact.
Conduct post-launch surveys to gather user feedback, assess satisfaction levels, and identify improvement areas.
Analyze user feedback and implement necessary updates to enhance user experiences.
Oversee the development and performance of interactive language games, tracking engagement metrics.
Prepare and submit detailed progress reports highlighting activities, challenges, and outcomes for management review.

Qualifications:

Bachelor’s degree in Business Administration, Marketing, or a related field.
Proven experience in operations management, preferably in tech or marketing environments.
Exceptional organizational and multitasking skills.
Strong communication and interpersonal abilities, fostering collaboration across teams.
Proficiency in social media management tools and email marketing platforms.
Ability to manage multiple projects simultaneously and meet deadlines effectively.
Fluency in speaking and writing Igbo, Yoruba, or Hausa is an advantage.

What We Offer:

A dynamic work environment with opportunities for growth and career advancement.
The chance to contribute to innovative and impactful projects.
A platform to showcase your skills and make a difference to a global audience.