Real Estate Customer Service Executive
Anthony, Lagos
Posted yesterday
- Company:
- Pruvia Integrated Limited
- Company Description:
- Pruvia Integrated Limited, we are general service merchants with a strong desire to ensure customer satisfaction in the midst of efficient and effective service delivery. As an organization we are driven by the dictum of ‘Impossibility is Nothing’. PIL was conceived in 2007, as regards to its incorporation and duly registered in 2013 with Corporate Affairs Commission of Nigeria (CAC) with Registration Number RC xxxxxxx. It originated in response to providing world class services and solutions to the society at large and offering an alternative that is satisfactory in areas of our specialty. It has carried out service rendering duties in various states of Nigeria and within the ever bustling business environment of Lagos. Our Stream of Services ranges from Human Resource Management, (Talent Acquistion Management Recruitment, Outsourcing, Sales Outsourcing, Training & Development, Employment Verification Sevices (Background Check), Outsourcing, Job Crisis Management, HR Consultancy), Fleet Management Operation & Marking & Business Support Services. We offer the best candidates to our clients and also offer end to end solutions in terms of Manpower development and supply. Our clients represent the entire spectrum of the Commerce, Hospitality, Information technology, Media, Finance & Insurance Sector, Automobile, Oil & Gas Sector, Real Estate, Manufacturing, FMCG and Small and Medium Enterprises and Communications industry. Pruvia was established by individuals who had diverse experience in professional programs in Human Resource Management, Business Management, and Marketing etc. PIL was formed with achieving and exuding corporate standards in providing solutions and quality service delivery in our core areas (Human resource management, Training, Market Activation/Campaign etc).
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor
- Number of vacancies:
- 1
Job Description
Location: Anthony, Lagos.
Job Type: Full-time
About Us:
We are looking for a resolute Customer Service Executive for our client in the leading real estate company. The Customer Service Executive will capitalize on Identifying and assessing customers’ needs to achieve satisfaction,
Job Summary:
We are seeking a highly skilled and experienced Real Estate Customer Service Executive to join our team. The successful candidate will be responsible for providing exceptional customer service to our clients, resolving queries, and ensuring customer satisfaction.
Key Responsibilities:
- Respond to client inquiries via phone, email, and in-person
- Provide accurate and timely information to clients regarding properties, pricing, and services
- Resolve client complaints and concerns in a professional and courteous manner
- Collaborate with internal teams, including sales, marketing, and property management
- Maintain accurate records of client interactions and transactions
- Identify opportunities to upsell or cross-sell services to clients
- Stay up-to-date with market trends, competitor activity, and industry developments
Requirements:
- 2+ years of experience in customer service, preferably in real estate
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong knowledge of real estate principles, practices, and regulations
- Proficient in CRM software and Microsoft Office
- High school diploma or equivalent required; degree in Business, Marketing, or related field preferred
What We Offer:
- Competitive salary: 100k
- Opportunity to work with a leading real estate company
- Professional development and training opportunities
- Collaborative and dynamic work environment
- Salary:
- 100.000,00 NGN Monthly