Guesthouse Supervisor

owerri, Imo
Posted 4 days ago
Logo Micash microfinance cooperative
Company:
Micash microfinance cooperative
Company Description:
MiCash Microfinance Cooperative was established to address critical needs in underserved communities by providing sustainable access to essential services. Recognizing the gaps in financial inclusion, energy access, food security, and technology affordability, MiCash is dedicated to empowering individuals, families, and small businesses. Through our unique model of daily contributions, we provide practical and impactful financial services tailored to the needs of low- and middle-income earners, helping them achieve a stable, self-sustaining future.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Senior Secondary
Number of vacancies:
4

Job Description

We are seeking a Guesthouse Supervisor to oversee the daily operations of our guesthouse and ensure a top-notch experience for our guests.

Responsibilities:

Oversee the day-to-day operations of the guesthouse, ensuring smooth service delivery.

Supervise and coordinate housekeeping, front desk, and maintenance teams.

Ensure high standards of cleanliness, comfort, and customer service.

Handle guest check-ins, reservations, and special requests professionally.

Manage inventory, supplies, and ensure the guesthouse is well-stocked.

Enforce safety, hygiene, and operational policies.

Resolve guest complaints efficiently to maintain a high satisfaction rate.

Prepare daily reports and assist in budget management.

Requirements

Strong leadership, communication, and problem-solving skills.

Ability to multitask and work under minimal supervision.

Customer service-oriented with a friendly and professional demeanor.

Benefits:

Competitive salary

Accommodation may be provided (if applicable)

Career growth opportunities

Friendly and professional work environment

If you are passionate about hospitality and have the skills to lead a team effectively, we would love to hear from you!

Join our team and help us create an outstanding guest experience!