Outlet Concept Manager
Enugu, Enugu
Posted 5 days ago
- Company:
- Ascentech Services Ltd
- Company Description:
- Ascentech Services Ltd is the most sought-after Human Resource Solution Provider with its Head Office in Lagos, Nigeria. We have a reputation for satisfying and surpassing clients expectations through our core offerings: - Recruitment and Selection - Outsourcing - Training and Development To accomplish these we leverage on creating and managing change in organizations by improving efficiency through our proven and dynamic HR solutions.
- Contract Type:
- Full Time
- Experience Required:
- More than 10 years
- Education Level:
- Bachelor
- Number of vacancies:
- 1
Job Description
Department: Retail Operations
Reports to: Store Manager
Location: Enugu State
Salary: #300,000 - #500,000
Work days: Monday -Saturday
Job Summary
We are seeking a passionate and experienced Outlet Concept Manager – Bakery/Home Meal Replacement (HMR) to oversee operations at our Enugu State store. The ideal candidate will lead the Bakery and HMR unit with a focus on quality production, efficiency, customer satisfaction, and business performance. This role requires in-depth knowledge of modern baking and cooking technologies, along with strong leadership and resource management skills.
Key Responsibilities
Production Management
Plan, schedule, and supervise Bakery and HMR production.
Maintain and revise production plans to optimize profit and minimize loss.
Ensure adherence to recipes and production standards.
Support new product development and recipe improvement.
Business Unit Operations
Drive sales, manage margins, and reduce shrinkage.
Prepare budgets, forecasts, and performance reports.
Ensure optimal inventory management, merchandising, and pricing.
Build strong customer relationships and resolve issues efficiently.
Quality & Compliance
Implement and monitor quality control measures.
Maintain the highest safety and sanitation standards.
Monitor product consistency and oversee quality audits.
People Management
Manage and mentor HMR/Bakery staff.
Oversee manpower planning and ensure proper staff training.
Foster a positive work culture and boost employee morale.
Manage workplace incidents as per national and company protocols.
Logistics & Equipment
Coordinate procurement of ingredients and supplies.
Supervise receiving and dispatch processes.
Ensure proper usage and maintenance of all production equipment.
Reports & Analysis
Prepare and review reports on production, quality control, and business KPIs.
Provide actionable insights for continuous improvement and business growth.
Behavioral Competencies
Strong leadership and interpersonal skills.
Organizational and cultural sensitivity, especially in Nigerian work environments.
Analytical thinking and business acumen.
Self-motivated, flexible, and goal-oriented.
Qualifications
HND/Bachelor’s degree in a relevant field.
Minimum of 10 years’ experience in the retail industry, with at least 3–4 years in a supervisory or managerial role.
Prior experience in bakery and/or meal production is highly preferred.
Location
Enugu State, Nigeria
