Biomedical Technician

Lagos, Lagos

Posted 2 days ago

Company:: ISN Products Nigeria Limited
Company Description:: ISN partners with world-class medical equipment manufacturers to bring our clients innovative medical diagnostic technology Our partners are Roche Diagnostics GmbH, Merck Millipore, BD, Mindray, Illumina and many more as their authorized agent and distributor in Nigeria.
Contract Type:: Full Time
Experience Required:: No Experience
Education Level:: Technical
Number of vacancies:: 3

Job Description

To be responsible for the installation, repair, and maintenance of ISN diagnostics products sold to customers in region and ensure quality service delivery at all times.

Core Responsibilities:

• Basic troubleshooting, installation, maintenance, and repair on designated equipment
• Completing Preventative Maintenance and field modifications
• Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
• Maintaining daily communications with customers to ensure resolution and proper follow-up
• Utilizing the escalation process to resolve customer service delivery issues
• Identifying and participating in sales opportunities such as new contracts, contract renewals and system sales
• Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.

Qualification:
HND Upper Credit in any Engineering Field.