Customer Care Representative
FCT, Abuja
Posted 10 days ago
- Company:
- Webdevlab
- Company Description:
- WebDevLab is a full-service digital agency dedicated to enhancing businesses' online presence through expert web development and digital marketing solutions. Our services include creating beautiful, user-friendly websites that convert visitors into customers, search engine optimization (SEO) to improve search rankings, pay-per-click (PPC) advertising, social media marketing, content marketing, and email marketing. Our team of experienced professionals is committed to delivering customized solutions that meet each client's unique needs, ensuring a seamless and engaging online experience.
- Contract Type:
- Part Time
- Experience Required:
- No Experience
- Education Level:
- Technical
- Number of vacancies:
- 5
Job Description
This is an excellent opportunity for anyone who enjoys helping people, remote work might be available with time
Responsibilities:
Respond to customer inquiries via email, chat, or phone in a timely and professional manner
Assist with product questions, order issues, and general support
Provide clear and helpful information while maintaining a positive tone
Document customer interactions accurately
Work collaboratively with other team members and departments to resolve complex issues
Requirements:
Excellent written and verbal communication skills
Basic computer literacy and ability to navigate web-based tools
Strong problem-solving abilities and a calm, customer-first mindset
Reliable internet connection and a quiet workspace
Previous customer service experience is a plus but not required
Assessment Survey:
To ensure the best fit for the team, all applicants will complete a short assessment survey after applying. This helps us match you to the best available opportunities based on your strengths and preferences.
- Salary:
- ₦150,000.00 Monthly
