Dispatch Rider

Collect and deliver customer orders from the office to various locations, ensuring timely and accurate deliveries.

Assist in the loading, unloading, counting, and arrangement of goods and waybills related to shipment operations.

Plan and follow the most efficient delivery routes to ensure prompt service and minimize fuel consumption.

Handle all products with care to prevent damage during transit and ensure deliveries arrive in excellent condition.

Interact courteously and professionally with customers during deliveries to provide a positive customer experience.

Collect payments from customers for Pay on Delivery (POD) orders, ensuring accurate cash handling and receipt issuance.

Maintain detailed delivery records, including delivery times, customer feedback, and any issues encountered.

Comply with all traffic laws and company safety regulations to ensure safe driving at all times.

Resolve delivery-related issues, such as delays or wrong addresses, by communicating with the logistics manager or customers as needed.

Support warehouse activities such as packaging and inventory management during downtime or non-delivery hours.